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April

Service Delivery Manager - Auto Finance

Westpac Group - Sydney, NSW

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

  • Continuous improvement focus
  • Enhance customer experience and service propositions across Auto Finance value chain
  • Permanent Opportunity


How will I help?

Reporting to the COO, Auto Finance the Service Delivery Manager will Identify and support the end to end delivery of strategic and solutioning initiatives across the Auto Finance business including regulatory and remediation initiatives.

Other Day To Responsibilities Will Include
  • Identify and assess opportunities for simplification and change
  • Operate within the agile framework to formulate initiative delivery plans and execute on initiatives
  • Enhancing the Group’s reputation by efficiently responding to responses from regulators who are a critical stakeholder
  • Deliver on rectification of JUNO incidents and issues to improve risk and control environment
  • Act as a subject matter expert on projects/issues/remediation/regulatory activities as required
  • Build strong working relationships with internal and external customers/suppliers


What’s in it for me?

Joining Westpac has many benefits besides building a long and stable career. You’ll be able to purchase leave to facilitate your dreams or obligations and you’ll be encouraged to participate in the community through paid volunteer leave and secondments. You’ll also be entitled to a suite of online learning, training modules and career planning tools to grow with us.

What do I need?

To be set up for success in this role, you will be able to demonstrate:
  • Strong experience in project management with exposure to risk, remediation and/or regulatory initiatives
  • Experience in a Change or Continuous Improvement related role
  • Industry experience in Auto Finance will be highly regarded
  • Excellent communication and influencing skills


What’s it like to work there?

We aim to provide a supportive team to help us reach our purpose of Helping Australians Succeed. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

How do I apply?

To submit your interest in this position please click the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.

The health and well-being of our employees is our priority and we will ensure that physical distancing requirements are met in all our workplaces if required.

Brand

Westpac Group

Job

Corporate Banking

Primary Location

AU-NSW-Sydney CBD

Employee Status

Permanent

Schedule

Full-time

Recruiter

David Lenny

Posting Date

06/04/2021, 7:21:24 PM

Closing Date

21/04/2021, 8:59:00 AM