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April

Settlements Manager

Judo Bank - Southbank, VIC

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

WANTED: Proactive customer service ninja! Judo is seeking a Settlements Manager who is driven to provide an amazing experience for customers, bankers and partners. Along with the ability to work under pressure to meet deadlines, you will be a team player who will be contributing to Judo’s culture from your enthusiastic and can-do attitude. We’re Judo Bank. A challenger bank, built on old-fashioned values like integrity, trusted relationships, and an enterprising spirit.

The day-to-day responsibilities: 

  • Ensuring loan transactions are settled within required timeframes.
  • Actioning issues preventing loan settlement.
  • Ensuring all required information has been received and held.
  • Providing excellent customer service both internally and externally.
  • Continuous improvement activities including reducing handoffs, reducing tasks, identification of automation and integration opportunities.
  • Liaising with solicitors and ensuring 3rd parties are performing according to requirements.
  • Leading a small team of settlement specialists.
  • Working across the whole value chain from e2d.

Experience/skills:

  • Minimum 2+ years within a settlements role at a financial institution (preferred commercial lending).
  • Attention to detail with excellent verbal and written skills.
  • Tertiary qualification in banking, finance or related field advantageous.
  • Strong work ethic with proven negotiation skills.
  • Ability to work to deadlines.
  • Understanding of Corporations Act, PPSA, AML & CTF and Privacy Act.