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April

Quality Manager

Westpac Group - Adelaide, SA

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Be a part of the Financial Crime and Fraud Prevention team
Exciting Opportunity
Support the development of a high performing and supportive team
Work with stakeholders

How will I help?

You will ensure consistent execution of agreed performance management disciplines within the team that define individual responsibilities and accountabilities and execute a development program within the team to enable individual growth and achievement for succession planning. This includes mentoring and coaching support leads and team members to ensure adoption of best practise in management and effective influencing engagement skills.

As a Quality Manager, you are accountable for managing the business to deliver Operational Excellence through resource management, forecasting and scheduling accuracy with the deployment of skills matrix to meet business needs across short- and long-term periods. You will work with Senior Leaders to develop and execute remediation plans where business performance is sub optimal. In addition, you will partner and manage key business internal stakeholder relationships to achieve common goals.

You will actively contribute to the identification and implementation of process improvements, which deliver better business outcomes including an improved customer experience. You will make sure that controls are in place for all financial, regulatory and compliance requirements to minimise potential loss including AML/CTF and Sanctions as well as satisfactory audit ratings across functional responsibilities as measured by both internal and external auditors.

What is in it for me?

In a word, lot! As well as job flexibility and the financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you will be paid well, and trained so your career can grow as you do. You will also be encouraged to take part in our fun community projects as a paid volunteer. Importantly you will play a significant role in the future of a business that has been around for 200 years.

What do I need?

You will have ability to manage and lead people, inspire and empower through employee engagement, drive process improvements and manage change in agile environment. This includes relationship building.

You must have demonstrated ability to execute performance management disciplines, knowledge is desirable with the specifics to risk and QA.

What is it like to work there?

We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

How do I Apply?

Start here. Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.

The health and wellbeing of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice. The health and wellbeing of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.