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Sales & Service Banking Consultant

Suncorp Group - Adelaide, SA

Banking & Finance
Source: uWorkin


Full Job Description
Support our Customers to ensure all their financial needs are met
Join Money Magazine’s Bank of the Year, three years running
25% discount on a range of Insurance, Banking and Super Products

The Role

When a customer enters one of our branches, they expect exceptional service and as Money Magazines Bank of the Year for three consecutive years, Suncorp delivers. By taking the time to understand each customer's financial needs we ensure we provide solutions to suit their lifestyle, giving our customer's confidence and peace of mind they are in good hands.

We have a part time opportunity for a Banking Consultant to join our friendly team in our Adelaide branch. This role is a part time opportunity with a minimum of 20 hours per week.

Key Responsibilities

This is a customer facing and varied role where no two days are the same. As a Banking Consultant your responsibilities will include, but not be limited to:

Identifying solutions to suit our customers’ financial needs
Contacting existing and previous customers to ensure their needs are being met and book follow up in store appointments
Completing over the counter transactions in an efficient and timely manner, catering to our customers’ busy lifestyles
Introducing, promoting and assisting customers with new and alternative digital banking solutions

Skills & Experience

Our Banking Consultants come from a wide range of backgrounds, but all possess one key thing in common - their love for providing great customer service. Other qualities, skills and experience we look include:

Proven track record in a customer facing role
Strong attention to detail
Ability to establish and develop customer relationships
A confident user of technology and digital solutions

About the company

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

Best Insurance Company in Corporate Social Responsibility (2018)
Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
Money magazine’s Bank of the Year and Business Bank for third consecutive year (2018-2020)
General Insurance Product Innovation of the Year (2018)

If this opportunity sounds like the challenge you have been looking for please apply online today. For a confidential discussion please call our resourcing partners at Hays Talent Solutions on 02 8226 9659

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

Advertised: 29 Mar 2021 AUS Eastern Daylight Time
Applications close: 09 Apr 2021 AUS Eastern Standard Time