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Senior Consultant Product Governance

National Australia Bank - Sydney, NSW

Banking & Finance
Source: uWorkin


At UBank, we want to help Australians take control of their money and we're seeking an experienced Senior Consultant, Product Governance to join our Everyday Banking team. In this role, you will manage and uplift all elements of product governance to ensure levels of compliance that drive an outstanding customer experience and help UBank delivery on its strategy.

Your responsibilities would include…

  • Proactive and preventative controls governance and uplift, including establishing effective processes, policies and procedures as required, to ensure optimal compliance for UBank
  • Enable and support regulatory change readiness and response as required
  • Manage adherence to product governance frameworks
  • Support customer collateral maintenance and review as required
  • Support compliant escalation and management including response, remediation and future proofing as required.
You're a person who has…
  • Demonstrated experience working in a similar Senior Product Governance role within a Financial Services organisation
  • In-depth experience in Financial Services, preferably banking products and/or home loans
  • Proven background delivering multiple concurrent regulatory change projects
  • Relevant tertiary qualification, preferably a law degree
  • A self-starter attitude, with a proactive engagement and collaborative style and exceptional stakeholder management skills
  • A positive and proactive attitude, with strong verbal, written communication and storytelling skills
  • A growth mindset… someone who is willing to see what's always been done (whether that's at UBank or the industry) and find ways to significantly improve it
  • A passion for helping customers and is obsessed with providing the ultimate customer experience. You treat every single customer the way you want to be treated.
About UBank…

We're a small but mighty team of 310, with the majority of our team based in Sydney. We're proud to be backed by NAB and work closely with stakeholders across the Group.

We're officially one of the best places to work in Australia, having been included in the Best Place to Work Awards in 2019 and 2020. We're also the only bank to have ever been included, which we are really proud of.

Every day, our passion for customers drives us to help our 600,000+ customers be the boss of their money with just four simple banking products. We obsess about new technologies that we can innovate with to make life better for our customers.

The best part is we're only just getting started and we need more awesome people to join the team.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Advertised: 16 Mar 2021 12:00 AM AUS Eastern Daylight Time
Closing: 17 Apr 2021 11:55 PM AUS Eastern Standard Time

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Privacy agreement Position Location Job No. Close date
Aust - NSW Metro 763557 17 Apr 2021
Opportunity to drive governance across Everyday Banking products for UBank as the Senior Consultant Product Governance

Expression of interest


Current opportunities Position Location Work Type
Aust - NSW Metro Permanent Full time
Opportunity to drive governance across Everyday Banking products for UBank as the Senior Consultant Product Governance

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