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Journey Expert, Product Manager

ANZ - Melbourne, VIC

Banking & Finance
Source: uWorkin


Product Manager - ANZ Deposits

Full time Permanent

Melbourne based

The Deposits Tribe are responsible for the end to end management of ANZ’s transaction and savings customers and products. Our mission is to help our customers achieve their goals by providing the right solutions when it comes to how they want to save, use and manage their money. The ANZ Deposit Tribe is known for its great culture of collaboration, delivery, high performance and fun, supported by an approachable and inspiring leadership team. In joining this Tribe, you will be working a group of highly engaged, diverse and interesting people.

As a Product Manager - Financial Crime (known internally as a Journey Expert) in a newly formed squad, you will work as part of a multi-disciplinary team to deliver initiatives that improve the Deposit Tribe’s management of our AML/CTF risks and obligations (for example Threshold Transaction Reports [TTRs])..

To do so, you will collaborate with a wide range of stakeholders across the product value chain and customer journey to ensure that business, customer and regulatory impacts have been considered. You will adopt a well-managed approach to fixing issues and implement changes in a sustainable manner.

Who are you?

  • A problem solver - You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • Continuous improvement junkie - You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
  • A team player - You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
  • The customer’s biggest fan - You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
  • A collaboration champion - I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams
  • Comfortable being uncomfortable - You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
  • Committed to your own and others’ growth - You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
  • Risk savvy - You build sustainable solutions that protect customers, stakeholders and the community

What you bring to the Deposits Tribe?

  • Existing functional experience or expertise in one or more of the following disciplines- Product Management, Business Analysis, Change Management, Implementation - preferably on Deposit products
  • Experience and knowledge of Financial Crime risk desirable
  • Experience in delivery of complex initiatives
  • Stakeholder management skills, with strong influencing and relationship building ability.
  • A desire to contribute to the squad and collective success outcomes

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Note- After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS129007