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Relationship Advisor

Beyond Bank - Melbourne, VIC

Banking & Finance
Source: uWorkin


  • Part-time Opportunity
  • 52 hours per fortnight

Are you passionate about Customer Service? Do you enjoy building long-term relationships with members? Are you ready for your next challenge? Then this may be the opportunity you have been waiting for!

Beyond Bank Australia is one of Australia’s largest customer owned banks with a long and proud history of success, credibility and banking expertise. With branches across the nation, and employing more than 600 staff, Beyond Bank Australia creates financial wellbeing for individuals, families, businesses and communities.

We currently have an exciting part-time opportunity located at the new South Melbourne branch. Reporting to the Senior Relationship Manager, you will operate in a collaborative environment, delivering a distinctive customer experience.

Job Description

As a Relationship Advisor, you will:
  • Possess a team player attitude and perform general branch duties as part of your role
  • Provide a local customer owned banking experience to new and existing customers
  • Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
  • Manage general enquiries and provide sound advice and information to our customers
  • Contribute to a high achieving team environment with your commitment to success and strong work ethic
  • Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long term needs and aspirations.
  • Complete Beyond Bank’s Lending Accreditation program to assist our members with their personal and home lending needs.
Desired Skills and Experience

About You
  • Experience in a customer service environment
  • A passion for building lasting customer relationships and serving the local community
  • Excellent problem solving and analytical skills
  • Banking or Financial services experience desirable, but not essential.

If you are passionate about customer service and want to make a difference within the local community we want to hear from you today!

This is an opportunity to join a values-driven organisation that offers an opportunity for you to grow your career. Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels.

As a certified B Corp we are using our business as a force for good.

Applications close COB 4th May 2021.