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Business Support Analyst

Macquarie Group - Sydney, NSW

Banking & Finance
Source: uWorkin


Back to job search Business Support Analyst


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An excellent opportunity for you to join a newly created Marketing technology team as a Functional Support / Business Analyst and help drive digital transformation and client engagement for our clients/staff, working specifically with the Adobe Experience Manager and Salesforce Marketing Cloud product teams.

The role will see you getting involved in some truly great projects working on marketing campaigns and programs built on leading edge cloud technologies.

You will be a key contributor to the Marketing technology strategy and work in a collaborative, fast paced environment where we are empowered to make decisions that result in the best business banking experience for our clients and staff.

You will work closely with business stakeholders, Product Owner and scrum teams to ensure features and stories are refined and ready, with acceptance criteria complete, analyse data & processes to drive viable solutions that enhance our client/employee experience and acting as the voice of the client to our engineers, you will provide guidance on user behaviour/credit policy to help drive development and participate in testing to ensure solution quality.

You will also be involved in regular demonstrations to stakeholders as part of sprint reviews, promote continuous improvement and innovation, administering user access privileges and assisting with reporting and auditing of those roles.

To be successful in this role you will have:

  • Business Analysis experience
  • strong technical acumen – responsible for defining and managing business requirements
  • strong analytical skills and ability to break-down complex problems into smaller components
  • T shaped skills with a willingness to learn, configure & test new technologies
  • a self-starter with a growth mindset and desire to learn
  • a team-first attitude and enthusiasm for Agile culture
  • a proactive attitude towards managing your own workload
  • excellent communication and collaboration skills; enjoyment of working with colleagues from different departments.
  • Previous experience in financial services is preferable (particularly marketing and communications)

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Apply now Refer someone About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at www.macquarie.com/careers

Job no: BFS-956966
Work type: Full time
Location: Sydney
Category: Junior, Technology
Group: Banking and Financial Services
Division: Product & Technology
Recruiter: Ian Bullimore
Opening Date: 08/4/2021