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Wholesale Business Manager

HSBC - Sydney, NSW

Banking & Finance
Source: uWorkin


Some Careers Have More Impact Than Others.

We’re looking for progressive minds who are driven, perceptive and forward-thinking, who are open to different ideas and cultures, who can connect with our customers and who will work with courageous integrity every day.

As an HSBC employee in Australia, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes market leading subsidised private health cover, enhanced parental pay/benefits and support when you return to work, wellness days and wellbeing programs as well as a highly flexible workplace culture.

This is a key role in the newly formed Wholesale Chief Operating Office in Australia, responsible for driving the day-to-day business management capabilities across the Global Banking (GB) and Commercial Banking (CMB) businesses, and also supporting the Wholesale CAO to establish the Wholesale COO function in Australia.

In your role as Business Manager you will provide full administrative oversight and control within the Australia Wholesale COO remit, covering but not limited to Financial, Governance, People and Services. As a new Wholesale structure, the Business Manager will also be required to have a strong commercial mind-set to ensure build, interlock and oversight of all Business Management activities related to the GB and CMB Businesses in Australia. The role will also connect with the Regional CAO office, and Regional and Country stakeholders, to ensure effective country Wholesale management and support.

The Business Manager will also play a key role to support the transition of existing country CMB/GB Business Management functions into a singular construct that aligns to the regional Wholesale COO model. The job holder will also need to support the WCAO to identify and realise synergies / operating efficiencies over the period of optimisation.

Your Main Responsibilities Will Include

  • Providing administrative and strategic management support across the Australia Wholesale COO community
  • Financial Management – work with Country Wholesale CAO and Regional CAO team to ensure all financial targets for the Australia Wholesale COO office are met, and partnering with CMB/GB, GF and Digital Business Services (DBS) Finance teams on AOP and indirect cost management
  • Headcount tracking and reporting, including against business targets and FTE initiatives
  • Governance & Documentation – demonstrating good governance and control in line with Group policies, and ensuring appropriate governance is developed and implemented for the services provided by Digital Business Services (DBS) to Wholesale, with robust documentation and management control
  • Support strategy execution – ensuring employees understand and contribute to delivering HSBC’s strategy through goals and objectives
  • Act as a strategic partner and contact point to Digital Business Services (DBS) sub-functions which are providing services to Wholesale, including but not limiting to: IT, Operations, CRE, Procurement
  • Optimisation and efficiency – in collaboration with Regional and Country Wholesale, CMB, GB and Digital Business Services (DBS) sub-functions, executing key initiatives including streamlining, simplification and service mapping, working alongside process re-engineering colleagues as required
  • Provide performance oversight of third party or intra-group service providers
  • Ensuring visibility and escalation of cost-performance as required
  • Dedicated management support to the Country Wholesale CAO on an ad-hoc basis as required and/or deputising for the Country Wholesale CAO as appropriate

To be successful in this role, you will need
  • Understanding of HSBC Group structures, values, behaviours, processes and objectives
  • Strong relationship management, interpersonal, communication skills; the ability to negotiate and influence across networks of matrixed stakeholders to manage stakeholders to one solution
  • Understanding of GB and CMB’s proposition, the financial services landscape and competitor developments
  • Strong interpersonal skills with experience in managing a wide range of projects, across multiple work stream teams and stakeholders of different levels, cultures, and operating models
  • Highly collaborative, with experience of building connectivity and co-creating across Global
  • Knowledge and experience of being flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group
  • Ensuring priority change is driven forward with pace, whilst setting and managing realistic expectations
  • Strong relationship management and influencing skills, with knowledge on when and how to re-prioritise, mitigate or escalate, and an ability to link themes, ideas and initiatives from across the Bank for optimal execution
  • Outstanding organizational and planning skills

Due to current international travel restrictions and border closures, we can only consider candidates who hold either Australian Permanent Residency or Citizenship.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.

Job Field: Commercial Banking

Primary Location: Asia Pacific-Australia-New South Wales-Sydney

Schedule: Full-time

Type of Vacancy: Country vacancy

Job Posting: 24-May-2021, 07:47:36