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May

Client Services Officer / Administration

Forsythes Recruitment - Newcastle, NSW

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

  • 12-month contract initially
  • Financial Services
  • Work/Life Balance

In this role, you will provide a superior level of customer service while supporting financial advisers in administering and delivering client outcomes.

This includes, but is not limited to:

  • Developing an understanding of the client database and responding to clients needs
  • Prioritising daily workload and managing administrative functions
  • Acting as the first point of contact for client queries
  • Liaising with fund managers, brokers and share registries
  • Implementing advisers directions
  • Working according to processes and procedures

To be a successful fit for this role you will require:

  • A strong background in administration in a highly regulated industry
  • A willingness to learn new systems/processes etc
  • Strong attention to detail
  • A warm and professional telephone manner
  • Exceptional customer service focus and skills
  • The ability to listen and take directions
  • A positive attitude and happy disposition

If your motivation is to help others, make a difference to your team and produce quality outcomes. Your reward will be a harmonious team environment, flexible and family-friendly work conditions in a modern office, and great location.

To express your interest in this role please hit 'APPLY' to submit your resume and cover letter. For further enquiries please contact Kate Grob on 02 4935 3500 or [email protected]