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Operations Lead / Manager - Sydney

Macquarie Group - Sydney, NSW

Banking & Finance
Source: uWorkin


We want you an Operations Lead / Manager to join our Corporate Operations Group to build, extend and transform the existing systems for the Commodities and Global Markets division. Your role will be to build out platforms that support out trading, finance and risk management functions.

Your proven experience coordinating a geographically dispersed technology team will be instrumental as you navigate a wide range of stakeholders within the business, Operations, Compliance and Technology.

You will thrive in a fast-paced environment and draw on your collaborative and problem-solving skills to achieve optimal outcomes for your team and your stakeholders in a space that is undergoing a large transformation. You will think critically to understand and navigate business challenges and use your exceptional people skills to negotiate and manage the team through ambiguity as you proactively identify and manage risks and issues.

You will be someone that thinks big, challenges the norm, collaborates efficiently, welcomes feedback, has an eye for detail, and who is committed to offering implementable, innovative, and intuitive solutions to complex scenarios.

You’ll be required to identify and analyse opportunities to improve processes, document end-to-end processes, develop models to support business decisions, and work collaboratively with our stakeholders to ensure optimal outcomes.

Your duties will include but not be limited to:

  • managing a global team to support day to day business operations. 
  • manage and communicate with stakeholders regarding operational concerns and incidents.
  • manage and maintain infrastructure of the platforms. 
  • focus on the continued development, implementation, and improvement of all business operations.
  • ensuring effective controls are in place to monitor, measure, and act on any and all compliance/risk components of the business
  • work with Business Support Team and Senior Management to manage daily requests from all internal business units and increase efficiency via software automation
  • identify opportunities to streamline and introduce processes for business efficiency and continuous improvement
  • manage system change requests including QA and approval of all changes that may impact systems.

To be successful in this role you will have:

  • strong Incident, Problem and Change management skills
  • Strong understanding of Unix operating system, and scripting skills.
  • experience in managing fleets of servers.
  • ability to manage multiple initiatives and effectively prioritize competing tasks
  • demonstrated ability to develop, and manage business requirement documents, policies & procedures, process maps, and reports.
  • working knowledge of the banking & finance industry
  • exposure to Agile delivery practices

This role offers you a fantastic opportunity to make your mark. If you have a resilient character, a learning mindset, and relish opportunities to stretch yourself, take the next step in your career.

About the Corporate Operations Group

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.