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Research Manager, Client Service

Guidepoint - Sydney, NSW

Banking & Finance
Source: uWorkin


Guidepoint is opening in Sydney! This is a fantastic opportunity to join us and play an important role in setting the new office and team up for success. Learn from the best in the business and advance your career with us.

The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today's economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Research Manager, Client Service position at Guidepoint may have your name on it.

What You'll Do:
Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.

Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.

Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.

Direct the expert recruitment efforts of the Research Associates assigned to support your clients.

Develop effective screening criteria, understand each client's compliance requirements, and master Guidepoint's proprietary CRM system.

Work closely with the Sales and Relationship Management teams to optimize client use of Guidepoint's services.

What You Have:
Bachelor's Degree with a strong academic record

Ata least 2-3 years of work experience

Outgoing personality with the ability to speak with people at all professional levels

Intellectual curiosity and desire to learn

Excellent written and verbal communication skills

Effective time management and organizational skills

Demonstrated ability to work both individually and as part of a team

Ability to work in a fast-paced entrepreneurial environment

Previous client or account management experience

What We Have:
Fast-paced and dynamic environment

Sydney CBD location

Competitive compensation

Ambitious and driven people

About Guidepoint:
Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint's multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit www.guidepoint.com .