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May

Principal Fraud Consultant

ACI Worldwide - Sydney, NSW

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

Job Description

ACI’s Fraud Management solutions are used throughout the world by more than 350 direct customers and 5,000 indirect customers, within 46 countries and in 10 different languages. This role is to ensure that ACI has an expert financial crime subject matter expertise to offer new and existing customers, and to help in growing ACI’s business and market share in the payments risk management industry.

Key Responsibilities

External Subject Matter Expert

  • Deliver expert financial crime knowledge, experience, and analytical capability to ACI’s customers by way of:
    • Designing and implementing financial crime control processes within the wider business.
    • Providing expert advice and consultancy, identifying, and evaluating fraud risks including:
      • structures, best practices, new product developments and major change initiatives.
    • Produces leading-edge fraud analytical capabilities.
    • Produces detailed financial crime management information and fraud threat / trend analysis.
    • Fraud, AML, CTF prevention rule writing via ACI’s Fraud Management solutions, ultimately to help customers mitigate fraud losses and improve customer experience.
    • Support research and analysis, investigation, and interrogation of data in service of the on-going fraud prevention and detection strategy.
  • Build a robust Financial Crime User Group to assist customers in maximising the solutions in place and to help promote ACI’s brand and credibility.
  • To provide a point of escalation contact for customer and internal issues, ensuring that any problems are dealt with appropriately and rectified within a timely manner.
  • Business requirement gathering, specifying, documenting, and sponsoring of developments.
  • Client support from the business end. Advice on using and tuning ACI Worldwide systems.
  • Provide customer financial crime consultancy system training on ACI Worldwide solutions.
  • Ability to travel globally at least 40% of total time to support customer onsite projects, workshops, sales support, industry events and ACI Worldwide summits.
  • Embrace and adhere to ACI’s strategy and operational plans.

Internal Subject Matter Expert
  • Ensure success in designated regions and competencies is in line with ACI’s expectations by striving to increase profitability of the ACI Fraud Management solutions and promoting the financial crime solutions core competencies both internally and externally.
  • Provide support to the ACI’s marketing organisation to build pipeline, brand recognition and reputation by sponsoring key marketing programs, supporting key industry events and webinars.
  • Keep abreast of all technological developments in financial crime control and to act as the key interface for Customers and Strategic Alliances from a financial crime perspective.
  • Key member of all financial crime solution projects, new and ongoing, providing support, strategy, business analysis and professional advice / consultancy.
  • Provide input into the ongoing design of ACI’s ‘leading-edge’ financial crime systems.

Accountability for Business Results
  • Provide support to the ACI Worldwide sales organisation to build pipeline, pre-sales engagements, customer presentations, demonstrations of ACI solutions and providing industry thought leadership.
  • PLM ensuring that the regions success is in line with ACI Worldwide’s expectations by striving to increase profitability of the financial crime solutions and promoting the financial crime solution’s core competencies both internally and externally.


Knowledge/Experience
  • Knowledge of fraud and business data and how to interrogate this data effectively.
  • Knowledge of DB platforms, e.g. SQL Server, Access, Oracle, SAS.
  • Experience in working within a Financial Crime Unit of a major financial services organisations.
  • Experience of analytical tools and languages e.g. SQL Server Query Analyser, SAS Base, TOAD, Access, and Oracle Discoverer.
  • Expert technical knowledge of financial crime detection systems, processes and platforms is essential.
  • Extensive understanding of all types of payments fraud, AML, CTF, KYC and internal fraud practices.
  • Accuracy in the investigation, interrogation and production of data is essential.
  • Experience of delivering presentations and demonstrating solutions to large and small audiences effectively.
  • In depth knowledge of analytical techniques applicable to the production of financial crime prevention strategies.


Skills
  • High levels of integrity and tact.
  • Self-motivated, able to act on own initiative.
  • Must have tenacity to see things through.
  • Sound decision-making skills.
  • Accuracy in the investigation, interrogation and production of data.
  • Ability to plan and organise time effectively and to work effectively under sometimes extreme time pressures.
  • Excellent communication skills and an ability to explain technical problems and solutions to a non-technical audience.
  • Highly developed analytical skills in a fraud context.
  • Attention to detail in both analysing and producing data.
  • Ability to identify problems & find appropriate solutions
  • Highly developed investigative, and judgmental skills in a financial crime context
  • Ability to identify the key facts in masses of information and generates practical solutions for action.


Qualifications

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills.

Competencies
  • Strong Team Player.
  • Highly innovative and forward thinking.
  • Drive for results - Ability to work at speed with limited supervision.
  • Communicate powerfully.
  • Strong analytical skills.
  • Excellent at managing external relationships.
  • Excellent interpersonal and relationship management skills to deal with Customers and Strategic Partners.
  • Ability to think strategically.
  • Ability to create an environment for people which provides rewarding jobs and development opportunities.


About Us

About ACI Worldwide 

ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises, through the public cloud or through ACI’s private cloud , we provide real-time, immediate payments capabilities and enable the industry’s most complete omni-channel payments experience .