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Initiatives Lead

ANZ - Melbourne, VIC

Banking & Finance
Source: uWorkin


About The Role

Role Location- 833 Collins Street, Docklands VIC 3008

Role Type- Full-Time, Permanent opportunities (40 hours/week)

The Initiatives Lead is responsible for leading and enabling delivery of key Customer Protection initiatives, projects and change, by setting clear vision of the initiative and a clear path to drive outcomes. Collaboration with various internal and external stakeholders, accountability and leadership to achieve team goals is key to success. Key responsibilities will involve coordinating large initiatives across Customer Protection and other ANZ tribes to develop clear outcomes to enable delivery and business readiness. Furthermore, this role is responsible in being the-

  • Business point of contact for Tribes, Financial Crime and Operations for any Technology changes to minimise customer impacts to business
  • Coordinating publication of key stakeholder reporting/Collateral management
  • Regulatory changes implementation (AML/CTF, Privacy, Disputes Resolution ASIC etc) and ensuring effective through post implementation review
  • Maintain FTE repository, Recruitment requests for Customer Protection
  • Coordinate opportunities for process improvement and liaise with the appropriate channels & functional areas to oversee the requirements & implementation of these improvements
  • Managing any Initiative and change communications into the team
  • Initiative execution solutions risks identified and mitigated in line with risk profile

About You

To be successful in this role, you will ideally bring the following-

  • Awareness of banking and finance fraud and financial crime industry trends. Draw on and share insights.
  • Extensive problem solving skills.
  • Adapts influencing style and approach to effectively build relationships across operational teams.
  • Well-developed interpersonal skills with the ability to communicate effectively with key stakeholders, all levels of employees and management.
  • Good appreciation of the regulatory environment and likely impacts.
  • Team mentoring and coaching experience.
  • Ability to develop requirements to achieve outcomes within near-term horizon.

  • About ANZ

    At ANZ, everything we do boils down to ‘why’ - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

    We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

    A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

    We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

    Note- After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

    To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.

    You may apply for this role by visiting ANZ Careers and search for reference number AUS132627.