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Retail Customer Executive

NAB - National Australia Bank - Adelaide, SA

Banking & Finance
Source: uWorkin


Full Job Description
Work type: Permanent Full time
Location: Aust - SA Metro

Drive a customer-centric culture
Showcase your Leader of Leaders experience (this role has approx. 12 direct reports)
Build engagement, success and recognition

For more than 150 years, we've been helping our customers with their money.

We've built our business on understanding our customers and supporting them, and we aim to take the hard work out of banking by educating our customers in new innovative ways of banking.

With 5,000 staff across our network of 750 retail branches, agencies and our teams on the road, our people are the face of NAB and our focus is providing our customers with the help, guidance and advice they deserve.

The role:
Reporting to the Retail Executive (SA/NT/WA), this is a highly focused customer environment and as a Retail Customer Executive you will have the ability to:

Influence customer advocacy by role modelling our values
Display your professional sales edge and continue to foster growth through proactive coaching and broader engagement across the community.
Be responsible for overseeing the operational excellence of your market.
Develop and execute a balanced business strategy ensuring risk and compliance.
Lead year on year revenue growth, business profitability and main bank/product penetration.
Live, work and play in one of Australia’s most beautiful locations: Adelaide.

Sound like you?

Well it’s therefore essential that our future Retail Customer Executive has:
Proven sales leadership experience, with exposure to leader of leader roles.
A history of leading a distribution business in a competitive customer environment.
The ability to articulate your past strategies, key success and any professional learning opportunities that have helped shape you to become the high performing leader of leaders we seek.

In return for your hard work and commitment, you'll have opportunities for development and career advancement, and access to NAB's great rewards and staff benefits. You'll be surrounded by a driven team that's passionate about achieving our vision.

To be eligible for this opportunity you must have Australian or New Zealand citizenship or permanent residency status.

We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.