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Nab Client Exits Associate

Hays Banking - Melbourne, VIC

Banking & Finance
Source: uWorkin


Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.

Your new role
As a Client Exits Associate, your responsibilities will include:

  • Managing Client Exits Cases that are received via various NAB teams including Financial Crime Operations, Customer Compliance, KYC or other business units.
  • Working on complex cases in an efficient and accurate manner in accordance with NAB’s policies and procedures.
  • Liaising with Key Stakeholders to ensure instructions, inquiries and queries, are acted on efficiently and effectively
  • Responding to individual requests for personal information held by NAB in line with the Privacy Act
  • Managing risk in ensuring compliance with legislation, internal policies, procedures & deadlines
  • This is an initial 12-month temporary position with on-going potential. Working Monday to Friday 9am to 5pm on an hourly rate of $37.33 per hour plus super.
  • Training will be provided.

    Due to the on-going nature of this role, you must have Australian or New Zealand citizenship or permanent residency status.

What you'll need to succeed
To be successful in this role you will have:

  • Previous experience in financial services or banking (highly regarded)
  • Knowledge of AML/Counter Terrorism Financing /Fraud (preferable)
  • Experience in process execution
  • High level of attention to detail
  • Ability to work under pressure and meet deadlines
  • Good internal and external stakeholder management
  • Excellent verbal and written communication skills

What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Michelle Thorp at [email protected], or call 03 9604 9669

LHS 297508 #2513692